AAC Global Blog

    Have you ever noticed how quickly children learn to effectively negotiate with their parents? No? Well then, picture this: Mom takes her child to the store. Seeing so many wonderful and colorful ...
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When someone says “You’ll have to call customer service,” what reaction do you have? Dread, despair, anger, panic? Or, maybe just mild resentment or quiet acceptance? Either way, for most people, the reaction sure isn’t, “Yippee, I’m going on a customer service journey!” Unless you’re me. I love engaging with customer service; anywhere, anyhow, ...
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Dec 02

Holiday Greetings

Posted under

Communication, Learning English, Small Talk, Politeness

by Brian McMillan December 2, 2016 at 8:13 AM
It’s that time of year again when tradition, religion, culture and political correctness have us all, native and non-native users of English, wondering what to say or to write when greeting friends, colleagues, employees or customers. Our goal is to simply pass along the good spirit, feelings of joy and well-wishes for the season and ...
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Do you scratch your head when you hear people using terms at work such as reimbursement, amortization, CAGR, EBITDA, consolidation, ROI, or even terms from the news such as “a run on the banks”? Unfamiliar finance terminology can be dense, incomprehensible, jargonistic and even – at times – argotic claptrap! But, what should we do ...
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It’s a rare business that doesn’t require any understanding of languages, and for most businesses, English has become their go-to option for international business communication. However, no one wants to fumble over words or make mistakes. What if I leave a bad impression? What if I say ...
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